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Senior IT Associate - Mainframe

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Posting Details

Position Information

Position Title IT Generalist II
Posting Title Senior IT Associate - Mainframe
System Member Institution/Agency TEXAS A&M UNIVERSITY (TAMU)
Department DIVISION OF INFORMATION TECHNOLOGY / 02-270300
Posting Number S00043FY18
Salary Commensurate
Pay Basis Annually
Job Close Date
Geographic Location College Station
Budget Type Budgeted/Benefits - Full-Time
Is this position restricted by the Patriot Act? No
Is this position D.O.T. regulated? No
EEO AA Statement

The Texas A&M System is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.

Position Summary Information

Job Summary

The IT Generalist II (Senior IT Associate – Mainframe) is responsible for assisting with routine technical support for various information technology projects or work groups. Assists with routine technical support for customers.

Required Education and Experience

Bachelor’s degree in applicable field or equivalent combination of education and experience. One year of related experience in IT.

Preferred Education and Experience

Bachelor’s degree in Computer Science, Business Analysis or related field.

Required Licenses, Certifications, or Registrations

None.

Preferred Licenses, Certifications, or Registrations

ITIL, PMP.

Required Special Knowledge, Abilities, and Skills

Must be able to work in a collaborative team environment. Ability to multi-task and work cooperatively with a diverse range of people. Must have strong interpersonal skills.

Preferred Special Knowledge, Abilities, and Skills

Advanced team skills, advanced collaborative communication skills, basic troubleshooting, and intermediate IT skills. Good analytical ability. Good technical communications skills.

Other Requirements or Other Factors

None.

Preferred Other Requirements or Other Factors

None.

Detailed Job Duties

Duties Performed

Assist with basic IT work in one or more areas of technical specialization. Install new releases and enhancements. Implement TAMU IT policies and procedures. Recommend implementation and policy strategies. Debug problems at the system or operations level. Support reports detailing usage information for TAMU IT DASD and tapes. Provide assistance to the Operations Group with the back-up process, production control, and the management of tapes. Provide technical assistance. Assist with problem management procedures.

Duties Performed

Write, document, and maintaining code.

Duties Performed

Assist with team documentation and/or problem tracking.

Duties Performed

May provide on-call support on nights and weekends as needed. Applies team’s quality standards. Ensures that all work is accurate and in compliance with departmental or project quality standards.

Duties Performed

Participate in training and professional development sessions.

Duties Performed

Perform other duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Where did you see this position advertised?
    • The Chronicle of Higher Education
    • HigherEd Jobs
    • Workplace Diversity
    • Work in Texas
    • Higher Education Recruitment Consortium (HERC)
    • Job Fair
    • GettingHired.com
    • RecruitMilitary.com
    • This Website
    • Other
  2. If you selected Other, please let us know where you saw the position advertised.

    (Open Ended Question)

Documents Needed to Apply

Required Documents
  1. Resume
Optional Documents
  1. Other Document 1
  2. Other Document 2
  3. Other Document 3